This is an ongoing saga. I’m currently trying to get my money back either from Jeffers or from PayPal… But, at this point, I have zero issue sharing all of this online. I’m over it.

On Wednesday 11/27, I ordered a blanket from Jeffers for Cairo. It was in stock, but it never shipped. It was odd. I kept waiting and waiting and never saw a shipping notification.

12/4 I called them to see what was going on. They were swamped with Black Friday sales, but my order was fine and would ship tomorrow. They sent a note to the warehouse to let them know it needed to ship.

12/5, still no shipping notice so I called again. No issue at all. It would ship tomorrow. I tried to ask a question but they hung up on me when I was asking. So I emailed to ask about my order.

12/6 response, more of the same. This time, they were certain the blanket would ship today.

12/7, I finally received a reply with UPS tracking information and word that they would tell the warehouse that the order NEEDED TO BE SHIPPED ON MONDAY.

12/10, UPS tracking number was invalid, showed it hadn’t been scanned. Followed up with Jeffers again. They stated that the package likely was lost (in the warehouse?/never made it to USP) and they would need to issue a reshipment.

12/11, I asked for the new tracking information. I was told it didn’t yet exist as the adjustment for the previous order was still in process (I don’t even know what that means) and it would take 5-7 days before a new tracking number could be issued. I replied that they had had my money for over 2 weeks with no movement and this was not an acceptable solution. No reply.

12/12, Reply again asking for a solution (tracking or refund). No reply.

12/16, ask for a final time for refund or tracking. Let them know that I would be disputing with PayPal if I don’t hear back.

Tomorrow marks 21 days. 21.

My advice is to stay away from Jeffers.